We have a huge range of everything you need to celebrate the next 21st birthday in your life! Everything from funky photo frames, for all those embarrassing photos to 21st signature numbers, photo albums 21st Hip flasks, NZ made yard glass is a must have and, glasses mugs & more - if we don't have it we will try to get it for you so please do ask!
"Hi, I have recently been in touch with Jessica and Maria regarding my oozoo watch which got broken recently. Despite the fact that I didn't originally purchase the watch from you, these two ladies were fantastic. Prompt response, awesome communication, and they went the extra mile to try and help me out. I will definitely purchase from you in the future. Well done on great, caring customer service."
Just thought I would drop you a wee line to say what excellent customer service I received yesterday at the Casabella Lane, Hamilton store.
With the time being 4.45pm and Chi Chi closing at 5pm, I called your store to say I would be there in 7 minutes as I was only down the road at Hamilton City Council and very much wanted to choose a gift and card
for my 18 year old nephew whose birthday I was attending yesterday evening.
Jessica put me at ease and assured me she would be there to assist and not to worry if I was there a little after five as, even if the door was closed.
I was there a little before 5pm with Jessica helping me choose the perfect gift and card for my nephew as well as a little something for my son!